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The website is an online commercial store selling products and services via the Internet (hereinafter referred to as the online store),
of the company with the name Katerina Miladaki, located in Miaouli 9, Monastiraki (Athens, Greece) P.C. 105 54 and is legally represented, with VAT number 052169190, IRA (tax office) ‘A Athens,
e-mail address and telephone service ling: 2103215903 (from now on the Company).

The following terms and conditions will apply to the use of the Company’s online store. Every user / visitor who enters is considered to consent and unconditionally accept the following terms, without exception.
Therefore, the visitor / user must read these terms carefully before using the services and if he does not agree, he must avoid using the store.

The Company may at any time modify the following terms of use without notice the users, who must be informed of any changes.


The website Katerina Bags includes the online store of the Company which is the owner of this website.
Its purpose is to provide the best possible service to our customers.
This e-shop enables both our customers and all its users to be immediately informed about the products offered by our company, as well as to make their purchases electronically.



All the design of the website, the texts, the images and the products, are the intellectual property of the Company and are protected according to the relevant provisions of Greek law,
European law and international conventions. The use and copying of the content in its entirety or in part, for commercial or other use,
without the prior permission of the owner company (through the legal representative) is strictly prohibited.



You can see how we use your information on the Privacy Policy page.
The use of the website and services of the company by the visitor / user presupposes the agreement and its full acceptance of the terms of use.


The website uses the SSL protocol, for secure online commercial transactions. This way all your personal informations are encrypted, such as your credit card number, name and address,
so that it cannot be read or altered when transferred over the Internet. The SSL certificate has been issued by the pioneering certification company Let’s Encrypt.

SSL (Secure Sockets Layer) protocol is currently the global standard on the Internet for the authentication of websites  to network users and for the encryption of data between network users
and network servers (web servers). An encrypted SSL communication requires that all information sent between a client and a server be encrypted by the sending software and decrypted
by the receiving software, thus protecting personal information during its transfer.
In addition, all information sent with the SSL protocol is protected by a mechanism that automatically detects whether the data has changed during the transfer.
The online store does not store card numbers and codes since the transactions are completed by the secure environment of Paypal or the respective partner bank.


The products available for sale, their features, prices and available stock, are on the website and are accessible to everyone.
The Company guarantees the timely information of the customers regarding the availability or not of the products.

The Company makes every effort every day to provide all the required information for each product (features, prices, etc.).
The photos have been checked by the store managers but there may still be display errors.

However, in order to reduce any errors, we would recommend that before any completion of your purchase, you contact us in case the prices or any other feature is beyond the usual and reasonable.
The prices listed on each product include VAT (24%), while the online store has the right to adjust the prices without any information to the customer.
Also, the prices of the products in no case change after the purchase.
That is, even if the prices are adjusted, the products you have already ordered will be received at the price that was valid at the time of the order.



Orders through the online store are concluding contracts for distance selling, which are governed by the legal framework of Law 2251/1994 (as it is in force today),
of the amendments referred to in Presidential Decree 131/2003 (Government Gazette A ‘116 / 16.05 .2003) and in the Ministerial Decision 31619 EC / 2017 Government Gazette 969 / 22.3.2017.

The user has the right to conclude a valid order through the online store, as long as he is legally competent in compliance with the provisions of the Greek Civil Code
(if he has reached the age of eighteen and is not in legal assistance regarding the conclusion of a sales contract).
Orders can also be placed by legal representatives of legal entities.
The company reserves the right to demand the return by the supervisor or guardian of any orders that will be made by legally incompetent persons .



You have the right to return all or part of the order without having to tell us the reason why you want the products returned, within 15 calendar days from the date you receive it.
In this case, only the direct cost of returning the products is borne by you. In case the reason for your return concerns a mistake of the company, we undertake to bear the cost of returning the product and only that,
provided that the return has been made with the cooperating transport company.

In case of return of the products and accordingly, on the one hand with the way you chose to pay for your order and on the other hand with the way of their return,
your refund will be completed within 10 working days from the date we receive the products. The customer in no case can demand a different price than what he has paid for the product.

For more information on product returns you can follow this link. 

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