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INTRODUCTION 

Our company Katerina Bags, created this website on purpose to serve our customers. We follow and apply the principles of personal data protection exactly as provided by European and international law
(Presidential Decree No. 131/2003. Adaptation to Directive 2000/31 of the European Parliament and of the Council on electronic commerce in the internal market).
We explicitly apply the law 2472/ for the protection of personal data. We hereby undertake not to sell, rent, disclose, exchange or exploit your personal data in any way and use it only for the shipment of your goods
or for your information upon request. Τhe user / visitor should provide our company with specific informations regarding the processing of the order, informations which are well prevented.

The processing of personal data is done in accordance with the provisions of the General Regulation of Personal Data Protection (GKPD 2016/679), any more specific national and European legislation
for certain areas, the current Greek legislation for the protection of personal data, as well as for the protection of personal data and privacy in the field of electronic communications (law 3471/2006, as applicable)
and the decisions of the Personal Data Protection Authority (APDPH). 

 

PERSONAL DATA PROTECTION POLICY 

1.DEFINITION OF PERSONAL DATA 

Personal Data is any information that refers to the person to whom the data refers and whose identity is known or can be verified. Such information includes, for example, name, address, mobile phone number, e-mail address as well as usage data, such as username and password, IP address and cookies.

2.PERSONAL DATA WECOLLECT 

During your visit to our online store, it is possible to be asked to provide information about yourself (such as name, surname, age, occupation, email address, shipping address, telephone number, credit card details etc.) in order to
a) register as a member and open an Account to purchase products from our online store
b) make transactions in our online store
c) subscribe to the Newsletter
d) be able to contact with you about your orders or to inform you for our products
e) to exercise your rights in accordance with the law. 

Particularly : 

  • For your browsing in our online store, you will not be asked for any personal information.
    We collect your information if and when you provide it to us voluntarily for the purpose of your registration as a member.
  • For any purchase from our online store or pickup from our physical store,
    you have to provide the following informations: name, phone, address (street, city, PC), shipping address and type of document (receipt or invoice)
    We also request some information (not obliged to answer) such as mobile phone number (in case we need to contact you directly) and e-mail.
  • In case we issue an invoice, we need the name of the entrepreneur or the name of the company, profession, VAT number, Tax Office and the address of the registered office.
  • To subscribe to our Company Newsletter service, you will be asked your e-mail address. The purpose of the service is to send newsletters of our Company and any offers.

3.PURPOSE OF PROCESSING PERSONAL DATA 

The personal data that you declare anywhere in the services of our website www.katerinabags.com,
are intended solely for the purpose of your transactions with us. Such as: 

  • To execute the contract between us (eg to deliver the products you have purchased from our online store)
  • To contact you and answer your questions
  • To provide you with the service you requested (eg to send you a newsletter)
  • For statistical reasons to improve the services provided – information 

 Any third party is not allowed to use your personal data (the competent authorities are excluded, where this is provided by the law, as it applies each time).
Our company secures your personal data – for as long as you are registered in our services – based on current Greek and EU legislation.
Οur Company requests as much information as needed for an excellent shopping experience: consistency in the delivery of our products, secure payment for your orders
and consistency in our legal and contractual obligations. 

4.RECIPIENTS OF THE DATA AND PURPOSE OF TRANSMISSION 

We may transfer your personal information to our agents and/or subcontractors in order to support, promote and delegate our business relationship,
but always under conditions that fully ensure that your personal data is not subject to any unlawful processing. 
For example, we transmit your personal data: 

  • To the transport companies for the shipment of your products that you have purchased from our online store
  • To third parties – natural or legal persons – who may provide on our behalf, promotion and marketing services of both our business and our products or services.
  • To our third party partners who provide us with technical services, such as hospitality and technical support services. 

We inform you that the above categories of recipients of your personal data are the performers of the processing on our behalf and therefore as such do not proceed
to any processing of your data beyond the above purposes of transmission. In any case, the employees of our company who, due to their competence, have access to your personal data,
are specific and the access of unauthorized persons to your personal data is prohibited.  

We may also disclose your personal information to third parties, restricted in the following cases: 

In the event of a reorganization, sale or transfer of assets, we may transfer data, including personal data, on a reasonable scale and as necessary for the Business Transfer,
provided the Recipient agrees to respect your personal data in a manner consistent with with applicable data protection laws. We will continue to ensure the confidentiality of any personal data
and will inform the affected parties before the personal data becomes subject to a different privacy policy. 

Our company will not make available for sale or otherwise transmit or publish personal data of visitors / users of its website to third parties, except the above mentioned,
without the consent of the customer / visitor / user, except for the application of relevant legal dictates and to the competent authorities only.
The data kept in the file may be disclosed to the competent judicial, police and other administrative authorities upon their legal request and in accordance with the applicable legal provisions.

 

5.TRANSPORTATION AND STORAGE OF PERSONAL DATA

The transfer of your data is done with encryption.
Your data is stored on a server of our Company, which has taken the necessary measures to comply with
the European General Regulation of Personal Data Protection.
Our Company does not store or check credit card data.

 

6.RIGHTS OF INFORMATION, DELETE

Our Company allows its users to correct, change, supplement or delete data and information they have provided to us.
If you choose to delete information, our Company will act to delete that information from our files immediately.
For your protection and safety, we will try to make sure that the person making the changes is indeed the same person as the user.
To access, change or delete your personal data, to report problems with the operation of the website or to ask any question contact us via e-mail at info@katerinabags.com
or by using the special contact form.
At any time the user reserves the right to be informed or to object to the further processing of his data in accordance with current legislation for the protection of personal data. 

 

7.YOUR RIGHTS AND YOUR PREFERENCES

The security and protection of your personal data is a priority for us.
That is why our Company undertakes the obligation to handle your personal data responsibly and we consider it important that you can control it as well.
Your rights are as follows: 

 

Your rights  What that means? 
Your right to information  You have the right to be informed accurately and clearly about the collection and use (processing) of your personal data  
Your right to access 

You have the right to access the personal data and information we hold about you. The information you have access to includes the following: 

  • The purposes of processing
  • The relevant data categories
  • Recipients or categories of recipients
  • The period of data retention
  • The exercise of rights
  • The origin of the data when not collected by you
  • The existence of automated decision-making, including profiling and important information on the logic,
    significance and intended consequences of such processing. 
Your right to correct  You have the right to request the correction of your personal data when it is incorrect or inaccurate, or the completion of your data when it is incomplete.
If you have an account, it may be easier to correct your data through the “My Account” section. 

Your right to delete /
Your right to be forgotten  

 

You have the right to request the deletion of your personal data, if you no longer wish this data to be processed and if there is no legal reason to possess it. 
This is not an absolute right as further data retention should be legal. 
Your right to restrict processing 

You have the right to request a restriction on the processing of your personal data.
Specifically you can ask us to restrict processing.
This right is an alternative to the right of deletion and the right of objection.
It is not an absolute right and only applies in specific cases. 

 
Your right to data portability  

The right to portability offers you an easy way to manage your personal data.
Makes it easy for you to move, copy or transfer them from one database to another. 
The right to portability can be exercised when all of the following apply: 

  • Personal data is processed by automated means
  • The legal basis for processing is either your consent or the performance of a contract to which you are a party.
  • Personal data is about you and has been provided by you
  • The exercise of the right does not adversely affect the rights and freedoms of others. 

 
Your right of objection   You can object to the processing of your data at any time. In case that you object to the processing of your data,
the Company must stop such processing unlessit demonstrates compelling and legal reasons for the processing, which prevail over the interests,
rights and freedoms of the customer or for the establishment, exercise or support for legal claims. 
Your right to non-automated individual decision making, including profiling 

You have the right to request that we restrict the processing of your data.
This right means that the processing of your data by us is subject to restrictions and therefore we may store it but we may not use or process it further. 
This applies in limited cases and in accordance with the General Data Protection Rule: 

  • The controller (the Company) can legally make such a decision only if the subject (the customer) has given explicit consent or when the decision is necessary
    for the conclusion or execution of a contract between the data subject and the controller     or such a decision is authorized by the law of the Union or of a Member State
    to which the person responsible is subject and which provides for appropriate measures to protect the rights of the subject.
  • If the decision was taken as necessary for the conclusion or execution of a contract between the controller (the Company) and the subject (the customer)
  • or with the explicit consent of the subject, the latter has the right to challenge it and the responsible is obliged to implement appropriate measures to protect his rights,
    such as ensuring human intervention in the decision-making or the right to express an opinion as well as to challenge the decision by the subject.
  • If the controller (the Company) performs automated data processing, including profiling, provides it to the data subject (to the customer),
    upon receiving the data (collected from this one) or at a reasonable time (when these have been obtained from another source),
    except the information contained in Articles 13 and 14 of the GBER, and the following additional informations: 
  1. about if and to what extent automated decision-making takes place, including profiling,
  2. about the logic followed,
  3. about the significance and intended consequences of the treatment,
  4. no later than the first communication with the data subject, the controller shall indicate the subject’s right to object which is clearly described separately from any other information. 
  • The data subject (the client) has the right, even in case that a profile is drawn up, to ensure that the processing is restricted at any stage thereof.
  • The controller (the Company) is obliged to delete the relevant personal data, if the basis of the profile is the consent of the subject
    and it is revoked or the subject exercises the right to delete his data, unless there is another legal basis for processing,
    according to with the provisions of the Rules of Procedure.
  • The data subject (the customer) has the right to oppose, at any time and for reasons related to his particular situation, to the processing of personal data concerning him,
    which is based on Article 6 par. 1 item f of the Regulation, including profiling (article 21 par. 1 GKPD).
    The controller (the Company) no longer submits personal data to processing, unless it demonstrates compelling and legal reasons for processing,
    which outweigh the interests, rights and freedoms of the subject or to establish, exercise or support legal claims.
  • When the data subject  (the customer) is against the processing of their personal data for the purpose of direct marketing, this data is no longer processed for these purposes. 
Your right to disable cookies 

You have the right to disable cookies. Internet browser settings are usually programmed to accept cookies by default.
However you can easily customize them by changing the settings in your browser. Many cookies are used to improve the usability
or functionality of websites / applications. Therefore, disabling cookies may not allow you to use certain parts of our websites / applications,
as described in detail in the relevant cookie table. 

If you wish to restrict or block all cookies installed by our sites / applications (which may not allow you to use certain parts of the site)
or any other sites / applications, you may specify this through the program settings your browser.  

  

To process your requests, we may ask for confirmation of your identity. 
In any case, you have the right to address any request within the framework of your above rights
(eg. for information, access, correction or deletion, or restriction of the processing of your personal data, etc.) in writing to our Company. 

 

COOKIES POLICY 

Our Company has the ability to use cookies to facilitate and operate its services.
This Policy is part of our Company’s Personal Data Protection Policy and part of the contract between us for the provision of our Services.
Below you can learn more about the cookies we use, the purpose they serve as well as how to manage them. 

 

1.WHAT IS COOKIES 

Cookies are small files, which are installed on your computer, through the browser, when you visit a website. Cookies help our website to operate without technical anomalies,
to collect multiple user options, to collect informations necessary to improve and upgrade our content for the needs of users. 
In no case do cookies cause harm to users’ computers, do not collect information that identifies you and do not become aware of any file stored on your computer. 

 

2.KIND OFCOOKIES 

The following categories of cookies are used on our website: 

 

Name  Informations 
Necessary Cookies  They allow the performance of basic functions of our website, such as adding products to the cart, product storage and electronic payment.
Without them, the smooth operation of our website is affected and your personal experience of navigating our online store is limited.  
Functionality Cookies   They remember your preferences when you browse our website, so that we can recommend products based on your needs and you can easily find what you are looking for.  
Performance Cookies   They collect information about our visitors and allow us to see which pages they visit most often.
In no case they collect information that identifies the visitor, as they are anonymous.
They are used only to improve the operation of our store.  
Advertisement Cookies  

They are used to provide ads related to you and your interests, thus reducing unwanted advertising messages.
They also help us measure the effectiveness of our ads. 

 
Cookies Analytics 

They are a subset of the Cookies functionality and enable us to evaluate the effectiveness of the various functions of our website,
thus constantly improving the experience we offer you. 

 

 

Third Party Cookies 

Third party vendors, including Google, may display the Company’s ads on Internet sites, use cookies to update, optimize and display ads based on a user’s previous visit to our website. 

 

3. MANNER OF MANAGEMENT AND DELETE OF COOKIES
Most browsers provide options on how to manage cookies. Depending on the options given to you by the browser you use, you can enable the installation of cookies,
deactivate / delete existing ones or be notified every time you receive cookies.
Please note that, in case you reject or disable the cookies of our online store, there is a case of losing the correct functionality of the website. 
Also, disabling a cookie or cookie category does not delete it from the browser. Such a move should be made by you by changing the internal functions of the browser you are using. 

 

4.CHANGES IN THE USE OFCOOKIES 

We reserve the right to amend this Policy, in whole or in part. Any modification to this policy will be effective as soon as the modified Policy is available on our website.
At the same time there will be an indication on our homepage indicating the change. In any case, as long as you continue to use our online store and its services after modifications have been made,
you will be deemed to have accepted these modifications. Third party advertisers and other companies we work with may use their own Cookies to collect information about your activities on our website.
If you do not agree to the terms of this Policy, you must stop using our website. 

Any changes to this Policy will be posted immediately here. 

 

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